Terms of Use - MyLabStory

1. Overview of the Service

MyLabStory is a product operated under the brand Kritr, which is owned and operated by AI Brainiacs. MyLabStory is a personal health data management platform that allows users to:

• Upload and store medical lab reports
• Extract and analyze biomarker data using AI
• View trends and insights over time
• Manage personal and family health records

The Service is intended for informational and organizational purposes only.

2. Not Medical Advice

MyLabStory does not provide medical advice, diagnosis, or treatment.

• Any insights, summaries, or recommendations generated by the app, including AI-generated outputs, are for informational purposes only.
• The Service is not a substitute for professional medical advice.
• Always consult a qualified healthcare provider before making any medical decisions.

You acknowledge that reliance on any information provided through the Service is at your own risk.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service.

By using the Service, you represent that:

• You have the legal capacity to enter into these Terms
• Any information you provide is accurate and complete

4. User Accounts

To access certain features, you must create an account.

You agree to:

• Provide accurate and up-to-date information
• Maintain the confidentiality of your login credentials
• Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

5. User Data and Content

5.1 Your Content

You may upload:

• Lab reports such as PDFs and images
• Health-related data including biomarkers and notes
• Profile information

You retain ownership of your data.

5.2 License to Us

By uploading content, you grant us a limited license to:

• Process and analyze your data
• Provide insights and visualizations
• Improve the Service

This includes processing via AI systems.

6. AI and Automated Processing

The Service uses artificial intelligence to:

• Extract data from documents through OCR
• Generate summaries and insights
• Identify trends and anomalies

You acknowledge that:

• AI outputs may not always be accurate or complete
• Results should be independently verified
• AI is used as a support tool, not a decision-maker

7. Privacy

Your use of the Service is also governed by our Privacy Policy.

We take reasonable measures to protect your data, including encryption and secure storage. However, no system is completely secure.

8. Subscription and Payments

8.1 Free Trial

We may offer a free trial period. After the trial ends, your subscription may automatically convert to a paid plan unless canceled.

8.2 Billing

• Subscriptions are billed on a recurring basis, such as monthly or yearly
• Payments are processed via app stores such as Apple or Google, or through payment providers

8.3 Cancellation

• You may cancel your subscription at any time through your app store account
• Cancellation takes effect at the end of the current billing cycle

8.4 Refunds

Refunds are subject to the policies of the respective app store or payment provider.

9. Acceptable Use

You agree not to:

• Use the Service for unlawful purposes
• Upload false, misleading, or harmful data
• Attempt to reverse engineer or disrupt the Service
• Access data belonging to other users without authorization

10. Data Sharing and Third Parties

We may use third-party services to operate the platform, including cloud storage providers, AI processing services, and analytics tools.

Your data may be processed by these providers solely to deliver the Service.

11. Intellectual Property

All rights, title, and interest in the Service, excluding user content, are owned by MyLabStory.

You may not:

• Copy, modify, or distribute our software or content
• Use our branding without permission

12. Termination

We may suspend or terminate your access if:

• You violate these Terms
• Your use poses a risk to the Service or other users

You may stop using the Service at any time.

13. Disclaimer of Warranties

The Service is provided as is and as available.

We do not guarantee that:

• The Service will be error-free or uninterrupted
• AI outputs will be accurate
• The Service will meet your expectations

14. Limitation of Liability

To the fullest extent permitted by law, MyLabStory shall not be liable for:

• Any medical decisions made based on app content
• Loss of data or health outcomes
• Indirect, incidental, or consequential damages

Your use of the Service is at your own risk.

15. Indemnification

You agree to indemnify and hold harmless MyLabStory from any claims arising from:

• Your use of the Service
• Your violation of these Terms
• Any data you upload

16. Changes to Terms

We may update these Terms from time to time.

If changes are material, we will notify you through the app or email. Continued use of the Service constitutes acceptance of updated Terms.

17. Governing Law

These Terms shall be governed by the laws of India, without regard to conflict of law principles.

18. Contact Us

If you have any questions, contact us at:

Email: mylabstory@kritr.com

19. Additional Health Disclaimer

MyLabStory is a health data management tool, not a medical device.

• It does not diagnose, treat, cure, or prevent any disease
• It is not certified as a clinical decision support system
• Always consult a licensed medical professional

By using MyLabStory, you acknowledge that you have read, understood, and agree to these Terms.